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Privacy Policy

1. What Is Personal Information
"Personal information" refers to information provided by customers — such as name, address, phone number, email address, date of birth, gender, employer, and family composition — that can be used to identify the customer.

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2. Collection of Personal Information
On our website, we may collect customers' personal information to the extent necessary to properly provide our various services. Any such collection is carried out through appropriate and fair means, with the purpose of use clearly stated in advance.
(Please note that if a customer does not provide their personal information, we may be unable to properly provide certain products or services.)

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3. Purpose of Use of Personal Information
On our website, personal information provided by customers is used for the purposes listed below. We will not handle personal information beyond the scope of these purposes.

  • To respond to inquiries from customers

  • To send materials related to services that customers have inquired about

  • To properly provide services that customers have applied for

  • To provide customers with useful information about services offered by our company and our affiliated group companies (customers who do not wish to receive such information may request that we stop providing it)

  • For other cases where it becomes necessary to contact the customer for any reason
     

〈Joint Use by Our Company and Affiliated Companies〉
Our company and our affiliated group companies may jointly use the personal information provided by customers in order to provide better services.
We may also provide information about services offered by our company and our affiliated group companies via email or direct mail; customers who do not wish to receive such information may request that we stop providing it.

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4. Provision and Disclosure of Personal Information
We will not provide or disclose personal information provided by customers to any third party, except in the following cases.

  • When the customer has given consent

  • When disclosure is deemed necessary in response to a request based on laws or regulations

  • When disclosure is deemed necessary to protect a person's life, body, or property

We may also process personal information provided by customers into statistical data and provide or disclose it as "statistical information," which will not contain any information that could identify an individual customer.
 

〈Provision and Disclosure to Outsourced Contractors〉
We may outsource the handling of personal information to third parties. When providing or disclosing customers' personal information to such contractors, to the extent necessary, we take appropriate measures, including contractually requiring thorough management of personal information, prohibiting re-disclosure, and preventing information leaks.

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5. Requests from Customers for Disclosure, Correction, or Deletion of Personal Information
When a customer requests the disclosure, correction, or deletion of their personal information, we will confirm that the requester is the individual concerned or their authorized representative in accordance with our designated procedures, and will respond promptly within a reasonable scope.

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6. Safety Management Measures for Personal Information
On our website, we manage personal information provided by customers appropriately and strictly, and implement safety management measures necessary and sufficient to prevent unauthorized access, loss, destruction, falsification, or leakage of personal information.
 

1) Use of Cookies
Some pages on our website use a technology called "cookies" to reduce the burden on customers and make the site more convenient to use.
A cookie is a small text file stored on a customer's computer when they visit our website. This allows the customer's computer to be recognized when they visit the website again, improving convenience. Cookies do not retain any information that could identify an individual.
Most computer browsers are set to accept cookies, but you can also configure your browser to refuse them. Please note, however, that doing so may cause some functions of the website to not work properly.
 

2) Links to Other Websites
Our website contains links to websites operated by other companies in order to provide customers with useful information and services. Please understand in advance that we cannot be held responsible for the handling of personal information on those linked websites.
 

3) Storage Location of Personal Information
Our website uses Wix, and personal information may be stored on data centers located outside Japan. For details, please refer to Wix's Privacy Policy at https://ja.wix.com/about/privacy

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7. Revisions to This Privacy Policy
In order to further protect our customers' personal information, we will review and revise our approach to handling personal information as needed. Any revisions to this Privacy Policy will be posted on our website from time to time.

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8. Contact for Inquiries Regarding Personal Information
Please direct any comments or questions regarding the handling of personal information to the contact below.

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Ryogoku-vacation Inase
Address: 1-31-9 Ishiwara, Sumida City, Tokyo

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